Hi, I'm Chris Hackett

Hi, I'm Chris Hackett

I design intuitive, user-centred experiences that solve complex problems and deliver results.

I design intuitive, user-centred experiences that solve complex problems and deliver results.

18

Years designing across Enterprise SaaS and eCommerce

90%

Legacy system redesigned within first 2 years at AMCS

30%

Reduction in AMCS Platform customer onboarding time

8

Luxury hotel websites designed for the Dorchester Collection

Jim Foster, product designer
Jim Foster, product designer
Jim Foster, product designer

Featured work

My Design Process

My Design Process

1

Discover

Deeply analyze the problem space through targeted user research and business alignment before sketching a single screen.

2

Define

Synthesize research findings to map user pain points and establish clear, measurable success criteria.

3

Design

Explore multiple directions through rapid prototyping, collaborating closely with stakeholders to finalize the strongest concept.

4

Deliver

Ship polished designs with comprehensive handoff documentation, measuring real-world outcomes against initial goals.

Design process diagram showing discovery, definition, design, and delivery stages

What I do

What I do

Product Design

Designing clear, scalable, end-to-end experiences from early discovery to final delivery.

Design Systems

Building shared component libraries that align design and engineering to help teams ship faster.

UX Research

Conducting usability testing and synthesis to drive design decisions with real user data.

From the people I've worked with

From the people I've worked with

Chris is a talented UX designer who was instrumental during our time working together on AMCS Scale. He tackled some of our most complex design challenges with creativity, clarity, and precision. In particular, his design solutions for Guided Truck Scale made a huge impact on the product's usability and overall user experience. Chris is easy to collaborate with, detail-oriented, and focused on delivering real value. He’d be a fantastic asset to any product design team!

Paul MacDonald

Product Owner - Scale (Metals)

Working with Chris for three years at AMCS was an exceptional experience. As a UI/UX expert, he consistently brought a user-centric mindset to every project, translating complex requirements into clear, intuitive designs that genuinely served our users. Chris didn’t just design and ship; he actively gathered insights through A/B testing and used those results to refine experiences with precision and care. His collaborative approach, sharp design judgment, and commitment to evidence-based decisions made him an invaluable partner, and I would recommend him without hesitation to any team that values thoughtful, user-driven design.

Adrian Pollard

Product Owner - Fleet Maintenance

Chris was the UX designer on Guided Scale during my time as PM on the project, and his contribution was a big part of its success. He has a real knack for turning complicated problems into simple, intuitive design solutions, and he shaped the entire user experience for Guided Scale from the ground up. Beyond the work itself, Chris is thoughtful, easy to partner with, and someone who always keeps the end user front and centre. Any team would be lucky to have him.

Mitch Lortie

Senior Product Manager

I worked with Chris Hackett for about 3 years as a UI Developer at AMCS, regularly implementing the designs he produced as our Senior UX Designer. Chris consistently delivered clean, well-thought-out UX Figmas that made the handoff to development smooth — his designs anticipated edge cases and real usage patterns, not just the happy path, which saved countless rounds of back-and-forth. Beyond design work, Chris built out our Storybook documentation, giving the team a reliable shared reference for components that improved consistency across the product. He's also shown real versatility by picking up Angular work directly, implementing UI updates for our company-wide rebranding effort — a great example of a designer who understands the code well enough to contribute to it himself. Chris is thoughtful, collaborative, and easy to work with across the design-development boundary. Any team would benefit from having him.

Ivan Koncani

Technical Team Lead - UI Development

Chris is a talented UX designer who was instrumental during our time working together on AMCS Scale. He tackled some of our most complex design challenges with creativity, clarity, and precision. In particular, his design solutions for Guided Truck Scale made a huge impact on the product's usability and overall user experience. Chris is easy to collaborate with, detail-oriented, and focused on delivering real value. He’d be a fantastic asset to any product design team!

Paul MacDonald

Product Owner - Scale (Metals)

Chris was the UX designer on Guided Scale during my time as PM on the project, and his contribution was a big part of its success. He has a real knack for turning complicated problems into simple, intuitive design solutions, and he shaped the entire user experience for Guided Scale from the ground up. Beyond the work itself, Chris is thoughtful, easy to partner with, and someone who always keeps the end user front and centre. Any team would be lucky to have him.

Mitch Lortie

Senior Product Manager

Working with Chris for three years at AMCS was an exceptional experience. As a UI/UX expert, he consistently brought a user-centric mindset to every project, translating complex requirements into clear, intuitive designs that genuinely served our users. Chris didn’t just design and ship; he actively gathered insights through A/B testing and used those results to refine experiences with precision and care. His collaborative approach, sharp design judgment, and commitment to evidence-based decisions made him an invaluable partner, and I would recommend him without hesitation to any team that values thoughtful, user-driven design.

Adrian Pollard

Product Owner - Fleet Maintenance

I worked with Chris Hackett for about 3 years as a UI Developer at AMCS, regularly implementing the designs he produced as our Senior UX Designer. Chris consistently delivered clean, well-thought-out UX Figmas that made the handoff to development smooth — his designs anticipated edge cases and real usage patterns, not just the happy path, which saved countless rounds of back-and-forth. Beyond design work, Chris built out our Storybook documentation, giving the team a reliable shared reference for components that improved consistency across the product. He's also shown real versatility by picking up Angular work directly, implementing UI updates for our company-wide rebranding effort — a great example of a designer who understands the code well enough to contribute to it himself. Chris is thoughtful, collaborative, and easy to work with across the design-development boundary. Any team would benefit from having him.

Ivan Koncani

Technical Team Lead - UI Development

Chris is a talented UX designer who was instrumental during our time working together on AMCS Scale. He tackled some of our most complex design challenges with creativity, clarity, and precision. In particular, his design solutions for Guided Truck Scale made a huge impact on the product's usability and overall user experience. Chris is easy to collaborate with, detail-oriented, and focused on delivering real value. He’d be a fantastic asset to any product design team!

Paul MacDonald

Product Owner - Scale (Metals)

Chris was the UX designer on Guided Scale during my time as PM on the project, and his contribution was a big part of its success. He has a real knack for turning complicated problems into simple, intuitive design solutions, and he shaped the entire user experience for Guided Scale from the ground up. Beyond the work itself, Chris is thoughtful, easy to partner with, and someone who always keeps the end user front and centre. Any team would be lucky to have him.

Mitch Lortie

Senior Product Manager

Working with Chris for three years at AMCS was an exceptional experience. As a UI/UX expert, he consistently brought a user-centric mindset to every project, translating complex requirements into clear, intuitive designs that genuinely served our users. Chris didn’t just design and ship; he actively gathered insights through A/B testing and used those results to refine experiences with precision and care. His collaborative approach, sharp design judgment, and commitment to evidence-based decisions made him an invaluable partner, and I would recommend him without hesitation to any team that values thoughtful, user-driven design.

Adrian Pollard

Product Owner - Fleet Maintenance

I worked with Chris Hackett for about 3 years as a UI Developer at AMCS, regularly implementing the designs he produced as our Senior UX Designer. Chris consistently delivered clean, well-thought-out UX Figmas that made the handoff to development smooth — his designs anticipated edge cases and real usage patterns, not just the happy path, which saved countless rounds of back-and-forth. Beyond design work, Chris built out our Storybook documentation, giving the team a reliable shared reference for components that improved consistency across the product. He's also shown real versatility by picking up Angular work directly, implementing UI updates for our company-wide rebranding effort — a great example of a designer who understands the code well enough to contribute to it himself. Chris is thoughtful, collaborative, and easy to work with across the design-development boundary. Any team would benefit from having him.

Ivan Koncani

Technical Team Lead - UI Development

Looking for your next designer?

Looking for your next designer?

Looking for your next designer?

I'm open to new roles. If you're building something that matters and need a designer who'll go deep on the problem, let's talk.

I'm open to new roles. If you're building something that matters and need a designer who'll go deep on the problem, let's talk.

Featured work

View all projects

Hi, I'm Chris Hackett

I design intuitive, user-centred experiences that solve complex problems and deliver results.

18

Years designing across Enterprise Saas and eCommerce

90%

Legacy system redesigned within first 2 years at AMCS

30%

Reduction in AMCS Platform customer onboarding time

8

Luxury hotel websites designed for the Dorchester Collection

Jim Foster, product designer
Jim Foster, product designer
Jim Foster, product designer